Alvin Tsoi, Author at The Egg Digital Agency - Search, Social, Display Wed, 26 Jul 2023 04:00:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.6 https://www.theegg.com/wp-content/uploads/2021/01/favicon.ico Alvin Tsoi, Author at The Egg 32 32 How to “Recession-Proof” Your B2B Marketing Strategy https://www.theegg.com/seo/apac/how-to-recession-proof-your-b2b-marketing-strategy/ Wed, 26 Jul 2023 03:40:04 +0000 https://www.theegg.com/?p=79110 The post How to “Recession-Proof” Your B2B Marketing Strategy appeared first on The Egg.

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How to “Recession-Proof” Your B2B Marketing Strategy

Rethink B2B marketing strategy during recessions

2023 has been a year of global economic turbulence. In the face of rising inflation, slowing economic growth, and elevated global interest rates, it’s natural to feel uncertain about the future of your business. But the next critical steps you take will give you the foundation to survive—and even thrive—as the economy adapts to these new challenges.

Successful B2B marketing during economic downturns demands a careful rethink of how to neutralize its adverse effects on your bottom line. And those companies that fare better tend to be the ones that identify their top priorities early on, streamline their efforts, and execute strategies based on how their industry, sectors in which they sell, and their customers are affected.

This begs the question: How do you figure out what those strategies might be?

Here, discover three tips on how to rethink your B2B marketing strategy to ride the current challenging economic environment and emerge stronger.

Tip #1: Double Down on Value-Based Marketing

Recessions erode the confidence of your customers, whose heightened price sensitivity towards their purchasing decisions will impact marketing effectiveness, especially if your current messaging is heavily feature-based around your product or service.

But by pivoting to value-based content and messaging, recessions are an opportunity to exploit the customer churn and position yourself as the better market alternative, cultivate trust, and win customers from your competitors.

Value-based marketing is as much about how you follow up and nurture customer relationships as it is about how you start them. Proving you can help your customers as part of your marketing demonstrates that you understand their challenges and goals—and this credibility must be built up for them to feel ready to buy.

There are several ways you can lead with value in your marketing.

For instance, interactive calculators that require visitors to input data into a form to get an answer instantly calculated for them are great for increasing engagement and encouraging them to stay on your site longer, which makes it more possible to improve conversions. Convenient for customers seeking quick answers to their problems, interactive calculators are utilized by B2B companies that offer complex products and services but struggle to demystify their offerings on their website.

Data-rich materials and case studies can also help reduce your website bounce rate and offer potential buyers the context and social proof to reassure themselves of their buying decision. Similarly, if they become repeat buyers, they are better positioned to be nurtured into brand advocates, which allows you to leverage word-of-mouth (WOM) marketing to augment your brand and stand out from competitors.

Tip #2: of Your Existing Customers

In a hot market, there’s often a land grab to acquire as many users as possible—but in recessions, the more sustainable path to growth might be to incentivize higher engagement from existing, core users.

A loyal customer base can be one of your most valuable assets during a recession. It’s cheaper, simpler, and more effective to engage more deeply with your existing clientele than trying to acquire new ones, especially if you’re in B2B where your pool of customers might be smaller than those of B2C companies.

For example, Uber often noted it was more time-efficient to encourage drivers (i.e., their business customers) to spend 10% more time on the app—so that more supply can meet demand—than to acquire 10% more drivers from the market. Indeed, the latter option would need a big marketing push and could take weeks or even months for the new drivers to ramp up the same level of engagement.

As such, express gratitude towards your existing clients by keeping in touch through appreciative emails, offering exclusive discounts, and so on. After all, they are the ones who make repeat purchases, retain your services, and best of all, recommend you to other prospects.

Imperatives will also vary for each business and across sectors, so don’t second-guess how the downturn affects your clients’ businesses. Instead, initiate 1-on-1 conversations with them to understand their biggest obstacles, better address their ongoing needs and, if applicable, upsell or cross-sell products to them as part of your regular marketing strategy to increase revenue.

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Tip #3: Re-Allocate Your Marketing Spend to Efficient Channels

Downturns are an opportunity to evaluate your entire conversion funnel for areas to optimize. But “one size fits all” does not apply here, and cutting costs or curtailing efforts in the wrong places can be counterintuitive if it hinders your ability to drive demand for your products or services.

A good place to start is to review your campaign management by pausing certain campaigns, conducting A/B testing to dig into the data, and identifying those with the highest conversion-intent and ROI. Such channels tend to be search, pay-per-click (PPC) advertising, and email marketing, while the lower-ROI ones tend to be broad targeting—particularly display ads—on large advertising networks.

In any case, it is prudent to ensure each of your methods offer data on cost-per-leads (CPL), conversion rates, and open rates (for email campaigns) so that you can measure their success.

Furthermore, consider the efficacy of your discretionary marketing efforts. For example, review whether your sponsorships and collaborations with KOLs have had a tangible impact on your brand awareness and conversions. In such a case, you might want to track the traffic performance and conversion rates for your collaboration with each blogger  to inform your overall strategy.

Ultimately, the challenge is to cut away the fat and not the marketing muscle of your most effective campaigns—after all, marketing efforts take time to develop and deliver results, so when the engine stops, it can take a while for them to get back to speed again.

***

The core marketing principles don’t change during challenging economic climates, but their practical applications do. Hence, having the right strategies in place will make your business less vulnerable to the volatility of the economic environment and help uncover untapped opportunities for you to exploit to one-up your competitors.

Sources:

https://www.wordstream.com/blog/ws/2020/09/24/marketing-during-recession

https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/09/09/four-powers-of-value-based-marketing/?sh=5236d94a2400

https://www.o8.agency/blog/marketing-in-a-recession-b2b

https://www.business2community.com/digital-marketing/digital-marketing-during-a-recession-build-your-strategy-today-02303315

https://www.titangrowth.com/blog/dominate-the-downturn-keep-revenue-flowing-with-digital-marketing-220/

https://hbr.org/2009/04/how-to-market-in-a-downturn-2

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How to Succeed with B2B Marketing in Japan https://www.theegg.com/seo/japan/how-to-succeed-with-b2b-marketing-in-japan/ Mon, 17 Apr 2023 03:14:38 +0000 https://www.theegg.com/?p=78165 The post How to Succeed with B2B Marketing in Japan appeared first on The Egg.

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How to Succeed with B2B Marketing in Japan

3 Keys to Successful B2B Marketing in Japan – APAC in 3 – Episdoe 22

Successful B2B marketing in Japan is dictated by a unique business culture and preferences that, although evolved with digitalization, still have many traits that remain omnipresent. For global B2Bs, then, understanding all facets of this culture is crucial to not only penetrating the Japanese market but also converting interested users into repeat customers.

Here are 5 must-know considerations for B2B marketing in Japan so that you may reach your target audience and, in turn, drive conversions for your business.

Tip #1: Localizing Your Website Requires More Than Just Translation

Many business owners make the mistake of thinking they can conduct business in Japan so long as they have a Japanese mini-site. However, such sites—usually comprising direct translations of content from a brand’s global website to Japanese—tend to lack the subtle but critical nuances in the language and culture to resonate with native Japanese users.

For one, Japanese users strongly value content readability and accuracy and use these to determine a brand’s credibility. So, if any content on your mini-site features broken Japanese, they will likely overlook it and not waste time trying to decipher your messaging.

The localization of your website in Japan is also much more than just translation. Instead, it requires careful consideration of local context and culture to break through to your Japanese target audience and match their needs. This includes tailoring your mini-site to appeal to the Japanese language, payment methods, currencies, unique culture, and more.

SEO is equally important—optimizing your content and headlines according to the most relevant and commonly searched terms in your niche will not only increase your site’s organic traffic but also help it rank higher for related searches. To stand out, also research what content your competitors across Japan are putting out and the search terms they are targeting so that you can one-up them.

Localizing and optimizing your content to serve Japanese audiences will take time.  But if you don’t take this crucial step before kickstarting an advertising campaign, you’ll be spending ad dollars attracting visitors to your site that likely will not convert.

Tip #2: Optimize Your Landing Pages for Lead Generation

Creating landing pages specifically for acquiring leads is a common practice among Japanese B2Bs, particularly when managing search ads. The key here, however, is to design them with a sense of familiarity for local users and serve content that will appeal to their specific business needs.

For instance, when evaluating a product or service, Japanese users tend to prefer reading text over more visual or interactive forms of content preferred among users from English-speaking countries, such as images, videos, or infographics.

This comes from Japanese users’ tendency to avoid risk by gathering as much detailed information as possible before deciding whether to purchase and is reflected in the web design of many Japanese B2B review sites. As such, the lesser known your brand is in the Japanese market, the more critical it is to make your written content as comprehensive as possible.

1. Japanese websites tend to comprise more text-heavy information

Japanese websites tend to comprise more text-heavy information

2. Japanese landing pages tend to be longer

Japanese landing pages tend to be longer

Tip #3: Tailor Your Customer Success Stories for Japanese Audiences

The Japanese commitment to customer service is world-renown—and this could not be truer for B2B marketing in Japan, where success stories play a key role in a customer’s evaluation process. These usually come in the form of case studies and testimonials tailored to a target customer’s specific needs and requirements and outline business solutions for problems or challenges they may encounter.

3. A good example of a customer success story in Japanese

A good example of a customer success story in Japanese

As mentioned, Japanese users are generally more risk averse, so maintaining a dedicated webpage to showcase your client success stories will help potential customers visiting your site for the first time grasp your brand’s credibility and trustworthiness. So, if you are translating your client success stories from another language into Japanese, remember to localize further by providing Japan-specific examples and use cases.

Manga is also a popular online format in the business world in Japan, considering how prevalent anime and comic culture is in the country to the point of it having its own advertising genre. Google Japan’s support pages even showcase cartoons to explain how its algorithm works.

As such, Japanese users may grow more accustomed to your product or service if you deploy manga—on top of more orthodox visual formats—to illustrate your B2B information or customer success stories.

4. Manga and anime are popular online formats in Japan, even in a business context

Manga and anime are popular online formats in Japan, even in a business context

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Tip #4: Leverage Japan’s Unique B2B Marketing Channels

Google accounts for more than 75% of the Japanese search market, followed by Yahoo! Japan with just over 14%. This makes Google Japan a familiar territory, albeit with some needed localization, for most global brands targeting Japanese B2B buyers on search. Still, some level of investment in Yahoo! Japan is recommended as its user demographic in Japan tends to be older with a preference for domestic trends.

How about channels other than search engines?

While LinkedIn is the go-to B2B marketing channel for most of the world, it has limited B2B scope in Japan since its users widely view it as a job search site than a professional networking platform. LinkedIn’s small proportion of Japanese users also tend to be bilingual or have worked internationally.

Facebook, by contrast, enjoys a role in Japan akin to LinkedIn’s for the rest of the world and is where the country’s business decision-makers live and breathe on social.

Moreover, Eight–a Japanese digital business card management app launched in 2012—now has around three million business users and presents an opportunity for B2B marketing. Like LinkedIn, it allows for detailed targeting by industry, job title, employee size, and company name.

On mobile, meanwhile, LINE is the most popular messaging app in Japan, used by more than 80% of its population. However, its targeting options for B2B are limited, making it better suited for businesses that enjoy a larger budget and want to boost their visibility and lead generation on social.

Tip #5: TV Commercials are Still Effective for Japanese B2B Awareness

Even with the rise of digital advertising, television commercials are still as effective as ever for brand awareness and demand generation and cannot be ignored by B2B marketers. The considerable number of B2B companies featuring in Japanese TV commercials only confirms this.

Here are a few examples:

Japanese TV commercial from Adobe

Japanese TV commercial from Biztel (Cloud contact center software)

Furthermore, according to a survey by Dentsu of professionals from small and medium-sized Japanese businesses, television programs and commercials ranked as their second-most accessed information source about B2B companies in the IT space.

5. TV was the second-most popular source for B2B company information in the IT space among a group of respondents surveyed by Dentsu

TV was the second-most popular source for B2B company information in the IT space among a group of respondents surveyed by Dentsu

 ***

Ultimately, a winning B2B marketing strategy for Japan hinges on tailoring your website and content to your target audience’s needs and behaviors, but also leveraging the right platforms, and optimizing your content for consumption on those platforms.

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Baidu SEO: How to Diagnose and Fix a Hacked Website https://www.theegg.com/seo/china/a-guide-for-hacked-websites-on-baidu/ Tue, 11 Apr 2023 03:37:29 +0000 https://www.theegg.com/?p=78035 The post Baidu SEO: How to Diagnose and Fix a Hacked Website appeared first on The Egg.

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Baidu SEO: How to Diagnose and Fix a Hacked Website

a guide for hacked websites on baidu

One of the most important facets of building a website on Baidu—or any search engine, for that matter—is ensuring it stays free from malware and vulnerabilities that may affect not just your user experience but your search rankings as well.

Hence, if your website has already been breached, you must fix it as the earliest opportunity to minimize the impact on your brand reputation and SEO.

In this article, let’s explore the symptoms of a hacked website and how to not only fix them but better safeguard your site from future attacks.

How do I know if my site was hacked?

Monitor How Your Search Results Appear on Baidu

One way to diagnose if your site was hacked is by checking how it appears as search results on Baidu’s search engine results pages (SERPs).

Search for brand- or product-related keywords associated with your site: If the search result appears beside a warning message in orange (“安全中心提醒您” meaning “security center warning”), it indicates that your site has already been or is in danger of being hacked.

Alternatively, you can use the site search operator to filter results by your domain name along with keywords associated with obscenity, such as “gambling” or “pornography”.

1. Warning message (in orange) beside a Baidu search result for a site in risk of being hacked

Warning message (in orange) beside a Baidu search result for a site at risk of being hacked

Monitor Anomalies in Your Site Traffic

Monitor your site traffic and keywords via Baidu Webmaster Tools to check for any anomalies in your data. Similarly, you can analyze the search terms users searched before finding your website for any mention of keywords related to obscenity and flag them.

2. Baidu Webmaster Tools - Traffic and Keywords

Baidu Webmaster Tools: Traffic and Keywords

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How to Immediately Fix a Hacked Website

A hacked website points to security holes in your site, so you should fix them immediately and carry out maintenance practices to lower the chance it gets hacked again.

After you’ve sifted through your search results for suspicious activity, you can analyze and check your server’s access logs for the timestamp when your website was hacked. Then, with your original file modification timestamp on the server, you should be able to clear up the files uploaded or modified by hackers.

However, while timestamps can be acquired from access logs, hackers can modify the server’s access logs to show a different timestamp.

After you’ve deleted all hacked content from your site, set the hacked page as a 404 broken link and submit all broken links to Baidu Webmaster Tools so that Baidu knows not to index them.

3 Ways to Strengthen Your Website Security

Create a Backup of Your Website

If your site uses a content management system (CMS), opt for a system that can automatically create incremental backups of your website and detect changes made after each one.

Then, if your website has been hacked, you’ll be able to restore its previous version and remove any data and changes made since the backup rather than going for a complete backup every time.

Pro tip: Try storing your website backup files in at least two different places—one on the cloud and one on a portable hard drive.

Secure Your Web Server

Server passwords are often your first line of defense in protecting your server from hackers so ensure yours is complex and hard to crack. Deploy a combination of special characters, mixed cases, and numbers to improve your password strength.

Your server will need to accept data from end users for it to gather information, and while uploads are necessary, you should limit the amount of information going into the system.

To this end, periodically check server logs for suspicious access and use access controls to restrict who in your team can access the files or directories on your website and set their permission levels. This helps prohibit malicious file modification and the hiding or migrating of files outside the root directory.

Pro tip: Use authoritative website scanning tools to monitor your entire website for vulnerabilities and install a firewall.

Convert Your Site from HTTP to HTTPS

Migrating your website to HTTPS—using an SSL certificate—is vital for its security, particularly in its encrypted protection when processing payment or authenticating user logins. The encryption mechanism helps reduce the risk of website hijacking and counterfeiting.

***

Cyber-attacks are an alarming threat to any website on the web, so if your website has been hacked, learn to take immediate action and mitigate damage from future attacks.

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Tencent Privatizes Sogou Search: What Next for Search Marketing in China? https://www.theegg.com/sem/china/tencent-privatizes-sogou-search/ Wed, 08 Mar 2023 02:46:23 +0000 https://www.theegg.com/?p=77967 The post Tencent Privatizes Sogou Search: What Next for Search Marketing in China? appeared first on The Egg.

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Tencent Privatizes Sogou Search: What Next for Search Marketing in China?

what tencents privatization of sogou search means for china search marketing

In February 2023, Sogou—China’s joint second-largest search engine—finally ceased all its search services more than one year since it announced its merger with Chinese internet giant, Tencent.

Since becoming an indirect wholly-owned subsidiary of Tencent in September 2021, Sogou enacted a privatization transaction, first resulting in Sogou Map going offline before the rest of its services were absorbed into corresponding departments under Tencent’s Platform and Content Group (PCG)—all except for its search engine and input method products, its most popular offerings. However, those now fall under Tencent as well after Sogou recently completed privatizing.

What will happen to Sogou Search now that it falls under Tencent? If you have been marketing on Sogou, here’s what you should know!

What will Happen to Sogou Search?

Founded in 2004, Sogou evolved to become the second-largest search engine by mobile queries in China, with a wide range of innovative products and services like its input method, which is the largest Chinese language input software across both desktop and mobile.

If you have been promoting your brand on Sogou Search, its merger with Tencent means you’ll now have to register for a Tencent account to continue doing so.

With this merger, search marketing activity should increase on Tencent, enabling it to expand its search engine business. It also means Tencent-owned WeChat—with its closed-loop content ecosystem—and Sogou will act as sources of search traffic to each other.

***

What impact will the increasing number of Chinese social apps have on the search engine market in the coming years? Will Baidu remain the dominant player, or will it face competition?

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A Comprehensive Guide to YouTube’s Audio Ads https://www.theegg.com/sem/apac/a-comprehensive-guide-to-youtube-audio-ads/ Tue, 01 Nov 2022 07:29:49 +0000 https://www.theegg.com/?p=77340 The post A Comprehensive Guide to YouTube’s Audio Ads appeared first on The Egg.

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A Comprehensive Guide to YouTube’s Audio Ads

Everything you need to know about youtube audio ads image

In October 2022, Google rolled out its audio ads to all advertisers, which aims to help them deliver optimal ad experiences and extend reach to users streaming music and podcasts on YouTube.

While predominantly video-focused, YouTube has long been a favorite destination for music lovers and podcast listeners, and is among the top 3 most-popular platforms for listening to podcasts.

In fact, YouTube Music boasted an 8% share of the global music-streaming subscription market for much of 2021—impressive considering Google was not long ago the laggard in this space. And while still on top with around 31% market share, Spotify is gradually losing ground to its closest competitors, including YouTube Music.

1. Global music-streaming subscription market in Q2 2021 (Source - MIDiA)

Global music-streaming subscription market in Q2 2021 (Source: MIDiA)

With new targeting options for audio ads, advertisers on YouTube are now equipped with the tools and reach to engage users that also use the platform as an auditory versus strictly video medium.

Ready to succeed with audio ads? Here’s what you need to know about Google’s audio ads and how to get the most out of them in your YouTube advertising.

Note: Audio ads are now available globally in Google Ads and Display and Video 360.

How do YouTube Audio Ads work?

YouTube audio ads are similar in structure to the platform’s video ads and share the same targeting options and bidding strategies—that’s one less new thing to learn if you’re already familiar with video ads! Campaigns and goals can also be set up and managed from your Google Ads account.

While a voiceover is the standout feature of audio ad format, they usually display a visual component—like an image or animated graphic—on-screen as the voiceover is playing, almost like any regular video ad. This helps advertisers deliver an optimal ad experience to YouTube users no matter how they consume audio content on the go, whether they happen to be only looking at their screen, exclusively listening to audio, or both.

The fact that Google’s audio ads run on a cost-per-mile (CPM) basis—where advertisers pay a set bid per 1,000 impressions—is another similarity it shares with Google’s video ads. As is the case with audio ads, CPM is ideal for campaigns focused on heightening brand awareness or promoting a specific message.

With a CPM-based audio ad campaign, the click-through rate (CTR) may matter less since the exposure from having your ad prominently placed on a high-traffic website—in this case, YouTube—helps promote your brand, regardless of whether visitors click on it.

Here is an example of a YouTube audio ad.

2. A YouTube audio ad with simple text and animation components

A YouTube audio ad with simple text and animation components

Audio-based creatives are also easy and affordable to produce relative to other formats. On top of that, Google’s audio ads offer simple ad buying and campaign setup, streamlined audience targeting and measurement, and more available inventory at a low cost to extend advertisers’ reach.

Where do YouTube Audio Ads appear?

Audio ads currently only appear on podcast or music content (there’s the option to limit targeting to either), with the latter comprising targeting options based on the following genres:

  • Pop
  • Rock
  • Country
  • EDM
  • Rap & Hip Hop
  • Made for Audio Music

Should you use YouTube Audio Ads?

If your audience research signals that your target audience matches YouTube’s demographics and interests, then: YES—audio ads are worth trying out if your goal is to reach new audiences and promote your brand on the platform.

The cost to reach these audiences with audio ads tends to be lower than for video ads. Not to mention that audio ad campaigns lend themselves to budget-friendly advertising, requiring simpler visual components that translate to lower production costs.

Google’s simplified campaign setup and buying process for audio ads is also a significant draw for many brands. The cross-familiarity between YouTube’s video and audio ads means creating audio campaigns on the same platform will be relatively easy to learn, while remarketing efforts will be simpler to execute via Google Ads.

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Getting Started With YouTube Audio Ads

How to Setup YouTube Audio Ads

  1. Sign into your Google ads account
  2. Navigate to Video Campaigns from the menu on the left
  3. Click the plus (“+”) button
  4. Select New Campaign
  5. Choose Brand awareness and reach as your campaign objective
  6. Select Video as your campaign type
  7. Next, select Audio as your campaign subtype
  8. Click Continue, and voila! You’re now ready to input your bid and budget details as you would with any campaign.

3. Choose ‘Brand awareness and reach’ as your campaign objective

Choose ‘Brand awareness and reach’ as your campaign objective

4. Select ‘Video’ as your campaign type

Select ‘Video’ as your campaign type

5. Select ‘Audio’ as your campaign subtype

Select ‘Audio’ as your campaign subtype

How to Create Your First YouTube Audio Ad

  1. Once you’ve entered the bid and budget details, set the targeting parameters for your ad group so that you can start reaching relevant audiences
  2. To use made-for-audio or podcast lineups, add the lineup you want as a placement
  3. Next, add the lineup to your ad group by selecting a video content ID from the provided table
  4. Select New Video Ad
  5. Add the URL for the YouTube video you uploaded via the editor provided
  6. Edit the copy in your ad
  7. Once completed, select Create campaign

YouTube Audio Ads Specifications

Like with YouTube video ads, your audio ad must be uploaded onto YouTube and should follow the following specifications:

  • Ad length: 15 secs max.
  • File size (Video + Audio): 128GB max
  • Video resolution: Anywhere from 426×240 (240p) up to 3840×2160 (2160p)
  • Aspect ratio: 16:9 widescreen

4 Best Practices for YouTube Audio Ads

Want to find success with YouTube audio ads? Before you whizz off to test them in your campaigns, let’s delve into the “how” of audio ads and review best practices for a more efficient setup.

  • Audio should play the leading role: While the ad still has an image or animation component, remember that audio—and crafting your message as succinctly as possible in under 15 seconds—should be the focus.
  • Be specific but interesting: Since audio ads run only on music or podcasts, it’s critical to capture your audience’s attention in the 15 seconds your ad can play. Thus, be clear and specific with your message and pick a friendly, authentic voice to deliver it. For the voiceover, Google recommends aiming for 40 words in the message.
  • Include a call-to-action: For optimal brand recall and to encourage your audience to take the desired action, add a call-to-action to redirect them to one of your landing pages, or try including an offer specific to audio listeners.
  • Conduct A/B testing: As part of your campaign optimization, test and compare results from your different audio ad creatives or target audience groups to see what works best for you.

***

Ultimately, leveraging YouTube’s audio ads can be a cost-effective way of amplifying your brand message to more users on the platform—and at a fraction of the cost compared to other formats like video.

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Google’s Data-Driven Attribution Model: What You Need to Know https://www.theegg.com/sem/apac/googles-data-driven-attribution-model-what-you-need-to-know/ Wed, 19 Oct 2022 08:39:15 +0000 https://www.theegg.com/?p=77228 The post Google’s Data-Driven Attribution Model: What You Need to Know appeared first on The Egg.

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Google’s Data-Driven Attribution Model: What You Need to Know

Understanding Google's data-driven attribution model

Every business naturally wants the best value in return for every dollar spent on their Google ad campaigns—it’s no surprise that attribution modelling is such a topic for discussion among advertisers.

Since its initial announcement in September 2021, Google is now switching from last click to data-driven attribution (DDA) as its new default attribution model for many accounts. Furthermore, it has removed any previously required data thresholds for DDA and made it available for more conversion types, including in-app and offline conversions.

But what does the shift to data-driven attribution mean for advertisers and their conversion tracking? Let’s find out.

Why is Google shifting to a DDA model?

Compared to the other five attribution models (see image below), DDA is less black and white since it utilizes historical data to determine the attribution credit for keywords and ads that may have different weights or impacts on your conversions.

Solely using a last click attribution model—where only the ad that brought in the final click for a conversion is credited—also neglects the other touchpoints that may have assisted in getting a customer to your website and converting,

This becomes problematic when your marketing efforts expand into non-search channels like social (i.e., YouTube) or programmatic advertising (i.e., Google Display Network). After all, it is in these areas where inventory is virtually limitless and where much of the growth opportunity lies, especially considering how today’s users consume media.

Thus, by switching to the DDA model, you will get a more holistic view of your data and can appropriately value each unique interaction that comes into play in your customers’ purchasing decisions. In turn, you can then visualize your high-converting customers and assess overall campaign performance.

To recap, Google’s six attribution models are:

  • Last click: Credits the final touchpoint in a user’s journey that led to the conversion
  • First click: Credits the first touchpoint in a user’s journey that led to the conversion
  • Linear: Evenly credits all interactions in a user’s journey that led to the conversion
  • Time-decay: Considers the full conversion path but gives weighted credit to touchpoints as they get closer in time to a conversion
  • Position-based: Credits 40% of a conversion to both the first and last touchpoint, and assigns the remaining 20% equally to the rest of the interactions
  • Data-driven: Credits each touchpoint differently since it analyzes many different data signals that make up each conversion action

Google Ads’ six available attribution models

Google Ads’ six available attribution models

Note: Although DDA will become the default attribution model for all conversion actions on Google Ads, you can manually switch to any of the other five models if you wish.

Ultimately, by leveraging machine learning to determine attribution credit, Google aims to “future-proof” conversion tracking and preserve measurement accuracy against changing privacy concerns that directly impact how businesses can access data and, in turn, measure conversions.

How will DDA impact your conversion tracking?

The DDA model will credit ad interactions towards a conversion, even if they didn’t result directly in the completion of that conversion—hence why it brings about partial conversions.

For instance, if a conversion involved two ad interactions, the DDA model might credit both in Google Ads with a figure smaller than 1—e.g., 0.25 and 0.75 or 0.5 and 0.5. Meanwhile, the last click attribution model would only consider the ad that brought in the last click as a single conversion (i.e., 1).

This point drives home the fact that the DDA model looks at various historical data points to know when an interaction is meaningful. You can expect to maximize its benefits when conducting automated bidding strategies across search, display, and video since machine learning solutions are now getting better at predicting the incremental impact of specific ads.

Note: Any of your marketing efforts outside of Google ad buying platforms will not be credited, since Google Ads only considers native Google properties in its DDA modeling.

***

Should you switch to DDA?

It is entirely up to you whether you’re more comfortable sticking to the model you’re used to (recall that Google lets you do so, as of now) or switching to DDA. It also depends on your conversion tracking setup and, more importantly, advertising goals—that is, what makes sense for your brand to report.

For example, if you want to identify which of your marketing touchpoints are the most impactful in the final stage of your customer’s journey so that you can optimize your marketing efforts there, stick with last click attribution. Alternatively, if you’d like Google to help make the call on whether certain interactions contributed to your conversion goals, either directly or indirectly, you might want to opt for DDA.

Pro tip: Use Google’s comparison tool to compare the various attribution model types and their potential impact towards your conversions (Under Google Ads, navigate to Tools and Settings > Attribution > Model Comparison).

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WeChat Tests New Features: Multiple Account Registration, New Shared Posts Archive, & Greater Image Attachment Quota https://www.theegg.com/social/china/wechat-tests-new-features/ Tue, 09 Aug 2022 02:33:31 +0000 https://www.theegg.com/?p=76830 The post WeChat Tests New Features: Multiple Account Registration, New Shared Posts Archive, & Greater Image Attachment Quota appeared first on The Egg.

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WeChat Tests New Features: Multiple Account Registration, New Shared Posts Archive, & Greater Image Attachment Quota

Wechat tests new features

WeChat has recently tested several new features among a small cluster of users—features that would be welcome improvements to the app’s usability for personal accounts.

This includes:

  • The option to register multiple accounts using one phone number
  • A brand-new album on WeChat Moments to archive posts you shared with friends via mentions
  • The ability to send more photos as attachments at a time

Here, let’s explore these feature updates and what they might entail for the WeChat user experience if fully implemented.

But before we dive in, did you know this fun fact about WeChat?

Fun fact: Did you know? On the back of constant updates to keep up with user trends and needs, WeChat’s app download size spiked from 457KB to a staggering 257MB in the 11 years between 2011 and 2022.

WeChat New Feature #1: Register Multiple Accounts Using One Phone Number

When registering for a new WeChat account, a valid local number is required—but each number can currently only be tied to one account.

Since WeChat permeates virtually all aspects of work and personal life in China, what should users do if they need multiple accounts for different purposes? As is the case for many mainstream users, both their work and personal usage of the app often blend into one interface.

But WeChat has seemingly taken note of this limitation and is testing a new feature that would let users register two accounts—as opposed to just one—using the same phone number. If fully implemented, the update would let existing users create another account on top of their existing one and help separate their personal and professional communications.

1. Register for another WeChat account using the same mobile number bound to your existing account

Register for another WeChat account using the same mobile number bound to your existing account

WeChat New Feature #2: WeChat Moments’ New Shared Posts Archive

Currently, when writing feed posts on WeChat Moments, users can mention—i.e., “@mention” (see image below)—their WeChat friends. Upon doing so, those friends will receive a notification to click through and view it.

In its test version, by contrast, WeChat has experimented replacing the mention function with a new button: “With whom”. By tapping it and selecting the WeChat friends you’d like to mention in your post, the post will automatically become a shared memory between you and them. It then gets saved in the new shared memory archive accessible via the top-right corner of your WeChat Moments interface.

2. WeChat Moments - Current feed post interface (left) versus the test version (right)

WeChat Moments: Current feed post interface (left) versus the test version (right)

3. WeChat test version - An icon to access your “shared memory” archive appears at the top-right of your WeChat Moments profile

WeChat test version: An icon to access your “shared memory” archive appears at the top-right of your WeChat Moments profile

If you unfriend someone on WeChat whom you’ve previously mentioned in a post, your shared memories will remain in both your archives—but you may no longer be able to view the specific contents of the post. This appears to be a move by WeChat towards enhancing user privacy.

Similarly, if you wish to delete a post from your shared memory archive, you can tap “Don’t Show Me” to remove it permanently.

WeChat New Feature #3: Send up to 99 Images at a Time

Currently, users can share up to nine images at one time with friends on WeChat Moments. However, some users have reflected that this configuration becomes inconvenient when you might want to share many photos, such as holiday or event photos.

But WeChat may be able to resolve that soon as it has tested updating its chat box to support attachments of up to 99 images at a time.

Then again, if this feature were to roll out, there would likely be concerns among users about the prospect of mistakenly sending large batches of images at once to the wrong recipients without a backup option to undo that action. But whether WeChat will create a function to address this slight drawback remains to be seen.

4. WeChat’s new feature under testing would allow you to send up to 99 photos at a time

WeChat’s new feature under testing would allow you to send up to 99 photos at a time

***

Added with what’s already available on WeChat, these updates—particularly the option for multi-account registration—would make for a friendlier user experience on the app and continue to stamp it as arguably China’s most versatile, all-in-one app. It also comes as no surprise why Tesla founder and CEO, Elon Musk, recently had this to say about WeChat’s permeability: “You basically live on WeChat in China because it’s so helpful, so useful to daily life.”

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Importing GA4 Goals into Google Ads: What You Need to Know https://www.theegg.com/sem/apac/importing-ga4-goals-into-google-ads/ Thu, 04 Aug 2022 05:58:36 +0000 https://www.theegg.com/?p=76772 The post Importing GA4 Goals into Google Ads: What You Need to Know appeared first on The Egg.

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Importing GA4 Goals into Google Ads: What You Need to Know

guide to importing GA4 goals into google ads

Conversion or goal tracking can be done in two ways on Google Ads: You can either install the Google Ads-generated code directly onto your webpages or utilize the goal import method from your Google Analytics account. Since you’re reading this article, chances are you’re interested in the latter, so let’s address that.

One of the biggest perks of Google Analytics 4 (GA4)—the latest generation of Google Analytics—is just how much data is available to you under one platform. GA4 also represents an upgrade to what was a half-baked solution for conversion tracking on its predecessor, Universal Analytics (UA).

But despite the onrushing of brands migrating from UA to GA4, which is set to become Google’s default web (and now app) analytics tool by July 2023, many businesses are yet to fully grasp the impact that GA4—namely its change in attribution—will have on their paid advertising on Google Ads.

Are you importing your Google Analytics goals into Google Ads? In this article, discover everything you need to know about how GA4-imported conversions are attributed in Google Ads.

How does Google Analytics 4 handle attribution?

Data-driven attribution (DDA) is GA4’s new default attribution model, utilizing data from GA4 events and user interactions to determine which keywords, ads, and campaigns have the biggest impact on your conversion goals.

google analytics attribution settings

GA4 utilizes the data-driven attribution model by default

By contrast, if advertisers are using UA goal imports, that means they are utilizing the non-direct click attribution by default when importing conversions into Google Ads. In this case, all direct traffic is ignored, and conversions are attributed to the last channel (i.e., the bottom of your funnel campaign) that your customer clicked through from before converting.

Therefore, switching to GA4 ensures you avoid missing out on conversions—like online purchases or app installs—that don’t get attributed to their original touchpoints. In turn, this helps you build a clearer picture of your high-converting customers, the quality of the source, and the overall campaign performance for future optimization. In fact, DDA is more ideal for advertisers when you think about how it leverages Google’s machine learning and accommodates for a brand’s business vertical and consumer buying cycle.

With that said, GA4’s change in attribution may deliver a sucker punch for advertisers when it reveals that channels they had previously identified as their best performers do not rack up the same number of conversions as before. Nonetheless, this is very much a move towards the right path for brands, who can now appropriately value the entire consumer journey to inform their marketing decisions.

Pro tip: If you still prefer using the last non-direct attribution model, GA4 lets you (for now) change the default attribution model under Attribution Settings.

Want a quick refresher on how to create goals on GA4 and import them into your Google Ads account? Read on!

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How to Create Goals on Google Analytics 4

STEP 1: Launch the GA4 property in which you want to create a goal to track. Within the dashboard, click Admin icon (on the left-hand side primary navigation).

1. GA4 - Click on “Admin”

GA4: Click on “Admin”

STEP 2: Under Admin, click on Events followed by Create Event.

2. GA4 - Click on “Events” to begin setting goals for your chosen property

GA4: Click on “Events” to begin setting goals for your chosen property

3. GA4 - Click “Create Event”

GA4: Click “Create Event”

STEP 3: A new window will appear. Select a desired data stream that you want to feed into your GA4 property, then click Create.

4. GA4 - Select a data stream for your GA4 event

GA4: Select a data stream for your GA4 event

5. GA4 - A new window will appear. Click “Create”

GA4: A new window will appear. Click “Create”

STEP 4: The final step is where you’ll give your event a name and set your parameter(s).

(a) Select an event name from the dropdown or create a custom one, such as “Contact_form_submissions”.

(b) Under Matching Conditions, select your parameter from the dropdown. If you’re creating a destination goal to track contact form submissions, for instance, set your parameter as “page_location”.

(c) Select your operator.

(d) Input your value, which is the ending text of your destination or page URL. For tracking successful form submissions, a suitable value could be “/thank-you/”, denoting your thank you page that users are redirected to after clicking submit.

To complete creating your goal, click Create in the upper right-hand corner.

6. GA4 - Give your event a name and set your parameter(s)

GA4: Give your event a name and set your parameter(s)

How to Import Goals from Google Analytics 4 into Google Ads

At this stage, you should have completed the following steps:

  • You already have a Google Analytics account
  • You’ve already created your goals in Google Analytics 4
  • You also own a Google Ads account

With that said, you’re now set to begin importing goals from GA4 into Google Ads for conversion tracking.

STEP 1: Within your Google Ads account, click the Tools icon on the top toolbar and select Conversions under the Measurement category. Then, click the “+” button to add a conversion action.

7. Google Ads - Import goals under Tools Measurement Conversions

Google Ads: Import goals under “Tools” > “Measurement” > “Conversions”

 STEP 2: In the list of conversion types that appears, select Import to import your goals from Google Analytics 4. Then, click Continue.

Google Ads - Select “Import” to import goals from GA4

Google Ads: Select “Import” to import goals from GA4

Google Ads - Select “Google Analytics 4 Properties” as your data source for imports

Google Ads: Select “Google Analytics 4 Properties” as your data source for imports

STEP 3: In the event selection page, check the box next to the events that you would like to import. Finally, click Import and Continue to complete the import.

8. Google Ads - Select the events you would like to importGoogle Ads: Select the events you would like to import

***

Since Google Analytics only registers where your users came from without showing you if there was a prior ad click or not, importing your GA4 goals into Google Ads can help you evaluate the conversion performance of your ad campaigns, as well as what sort of website or app interactions are working best for you.

Ultimately, due to the pivotal nature of attribution in paid advertising, you must ensure you keep it top of mind as you create and analyze campaigns.

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3 Reasons Why Your Old Content Needs a Refresh (And how to Update Them) https://www.theegg.com/seo/apac/3-reasons-why-your-old-content-needs-a-refresh/ Tue, 19 Jul 2022 03:17:42 +0000 https://www.theegg.com/?p=76665 The post 3 Reasons Why Your Old Content Needs a Refresh (And how to Update Them) appeared first on The Egg.

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3 Reasons Why Your Old Content Needs a Refresh (And how to Update Them)

Updating existing content for better SEO

Content is one of the main pillars of digital marketing success: Its significance in brand awareness and lead generation is what makes content marketing paramount to the inbound marketing strategies of so many companies today.

And while many teams focus on pumping out new content, you mustn’t overlook the positive effect optimizing your existing content can have on your SEO and the overall content maturity of your website.

After all, chances are you have a clutter of old content on your site—like news articles, blogs, case studies, listicles, etc.—that you haven’t updated in a while since they were published. In that timeframe, however, your target audience (and not to mention Google’s crawler) have likely visited those pages—if outdated and unoptimized, they may be hurting your potential to rank higher on Google.

Here, discover three key reasons why you should be updating your content regularly, and how to execute effective content maintenance on your website.

Why should you update your content?

Reason #1: Maximize Your Content Reach

Consistent high-quality content creation can be hard work and time-consuming for many companies, large or small. For sizeable or multinational companies, content creation might involve multiple departments and be quite bureaucratic from ideation to publication, sometimes including additional back-and-forth editing and compliance checks on top of keyword research and content writing.

By contrast, smaller teams may find themselves short-handed and short on time to produce content that can compete with more popular blogs in their niche.

Making updates to your existing content, on the other hand, takes less work than creating something from scratch and increases the effectiveness of your SEO efforts and, in turn, your search ranking potential.

Reason #2: Keep Your SEO Up-to-Date

We live in a rapidly changing world—but on the Internet, things change even faster. This is certainly the case with keyword search volumes, which can sway volatilely depending on user interest and trends over time. Thus, you should update keywords in your existing content to ensure they are relevant to be able to attract valuable traffic.

It’s critical to remember that alongside quality, “freshness” of content is also one way Google’s algorithm evaluates whether to rank your site higher on its SERPs.

Let’s say you run a fashion blog website and posted an article in 2020 titled “The Most Fashionable Items of 2020”, which was a big hit. Now, fast forward to 2022. Do you think its popularity as a now-dated piece of content would carry over to today? Unless your content is evergreen (i.e., continually relevant for readers over a long period of time), then probably not.

To ensure your content does not become irrelevant, you should regularly optimize your headlines, images, and main body with the latest news, facts, and figures wherever appropriate. Don’t forget to also update your backlinks: Linking to reliable and up-to-date sites can pass “freshness” to your site.

Similarly, updating the metadata (like header tags) and meta description of your old webpages changes the way they show up as Google search results, which in turn can increase your click-through rate (CTR). A prime example of this is to do with the publish date: If the date shown on your search result is more recent, it leaves a much better impression on audiences than if it is from several years ago.

Reason #3: Another Chance at Accuracy

Although we advise always running accuracy checks before publishing content, careless mistakes relating to grammar or typos may still arise—we’re human after all. But in most cases, mistakes—no matter how minor—can affect the user experience and, sometimes, result in negative perceptions of your brand. In turn, users may shy away from staying on or revisiting your webpages.

Thus, optimizing your old content is another chance at accuracy: You can recheck for any spelling or grammatical errors in your content, as well as in your page metadata and meta descriptions.

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How to update your existing content?

Step 1: Choose the Right Pages to Update

Selecting appropriate pages to update is the first (and most crucial) step in your content maintenance strategy to ensure the effectiveness of your efforts at the very outset.

Here are some types of pages you might consider updating:

  • Already-Ranking Content: These pages used to perform well before but have since seen their traffic and search ranking drop from their previous highs. Since they have ranked well before, taking them back to the top of search results would be easier than doing the same for content that wasn’t popular in the first place.
  • High Traffic, Low-Converting Pages: These are pages with the potential to generate more leads once their contents are optimized to encourage a user action, like a signup.
  • Low Traffic, High-Converting Pages: These are pages with the potential to generate more leads once their contents are optimized with high-ranking, low-competition keywords to attract traffic. Similarly, you could focus on updating pages that rank decently for several different keywords but not favorably for any particular one.

Step 2: Conduct New Keyword Research

As mentioned, the popularity of keywords can change over time, and a keyword or phrase that was popular before might not boast the same search volume today. Therefore, when updating existing content, another round of keyword research is critical for better understanding your users’ current interests and habits.

Doing so also lets you add additional keywords (including secondary keyword opportunities) that you might have missed before but boast high traffic potential.

Step 3: Updating the Content

The final step is to update the actual content. A good practice is to keep tabs on what your SERP competitors are doing and try to one-up their content.

While reviewing your existing content, analyze what can be improved to make it more up-to-date and comprehensive. This can include:

  • Adding in new research or data to make your content more credible. Similarly, you can replace existing visuals (feature images, graphs, tables, etc.) with newer ones that complement your newly gathered information.
  • Checking for broken links in your content
  • Linking to new posts from your old content where appropriate to bolster internal linking
  • Reviewing your grammar, spelling, and writing

Using the fashion blog example, it would be a good idea to update the article “The Most Fashionable Items of 2020” in a couple areas. For instance, you could rewrite the headline to reflect the latest trends of the current year, say “The Most Fashionable Items of 2022”, which will cater to long-tail keyword searches where people specifically look for this year’s content.

Within the body text itself, you could remove some of the fading fashion items from 2020 with newer ones that are hot in 2022. After all, fashion blog readers are more likely to be interested in what’s trending to feel inspired.

***

Ultimately, updating your existing content forms only part of your blogging strategy: It’s still crucial to maintain a two-pronged approach and post fresh content regularly to draw in more audiences and outpace your competitors.

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5 Effective Tips to Generate More Content Ideas https://www.theegg.com/seo/apac/5-effective-tips-to-generate-more-content-ideas/ Tue, 19 Apr 2022 06:07:20 +0000 https://www.theegg.com/?p=76039 The post 5 Effective Tips to Generate More Content Ideas appeared first on The Egg.

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5 Effective Tips to Generate More Content Ideas

5 Best ways to generate content ideas

Creating relevant content week in, week out that captivates your target audience can be challenging but is essential to keeping your brand fresh on their minds.

After all, value-packed content that leaves your target readers wanting more is one of the best ways to guide prospects through your marketing funnel and turn interest into sales/conversions. Content idea generation, thus, is integral and can level up your marketing collateral, whether that’s your blog and landing pages or your social media and emails.

But besides conducting keyword research, which is still undeniably important, there are numerous other creative ways to generate content ideas.

In this article, explore five effective tips to help you generate more content ideas for your marketing channels that your audience will love.

Content Idea Generation – Tip #1: Create Listicles of Related  Products or Services

Create content around complementary—but non-competing—products or services to yours to reach audiences who are likely to be interested in your offering. This can help you amplify your brand presence among relevant audiences and open the door to backlink opportunities, especially if you create well-researched, informational content and naturally weave in your product/service as a solution to a customer problem.

For instance, a boutique hotel in Covent Garden may decide to create a listicle that ranks popular nearby restaurants or write an article reviewing top attractions in the neighborhood—both are highly relevant to its target customers, as well as to the thousands of tourists in London. In its content, the hotel could even position itself as the most convenient accommodation (and include a subtle call-to-action or two!) based on its proximity to these tourist attractions to attract more guests.

Content Idea Generation – Tip #2: Find Inspiration From Your Competitors and Industry Leaders

Discovering what topics your competitors are writing about and adding your unique perspective and expertise is another great way to generate new content ideas. After all, your competitors will naturally produce related content to yours.

Of course, you should avoid plagiarism at all costs since it can negatively impact your SEO efforts, but sourcing competitor sites can spark content ideas relevant to your audience.

One simple way to do so is by observing how they organize their content: Are there any categories or sub-categories they have written about that you haven’t yet?

Other questions to guide your ideation process include:

  • What types of content are your competitors producing? (i.e., are they writing long-form articles, listicles, reviews and/or case studies?)
  • Have they covered a topic at an angle that you haven’t explored before? Note it down!
  • Have you checked their comments and FAQ sections? If your competitors have these on their site, check them out to identify what topics or questions are in demand and see if you can address them in your own content.

Moreover, you can go beyond competitors and look at industry leaders in your field, who often have a better pulse on industry trends. By doing so, you can set yourself a benchmark for the quality and scope of content to strive towards to one-up your competitors in terms of value and thought leadership.

Content Idea Generation – Tip #3: Switch Up Your Narrative

Harnessing the power of storytelling to portray experiences that your audience will resonate with is a golden opportunity for your brand to shine through a different lens. It can help you nurture a long-lasting relationship with your audience, particularly if your story is focused on their pain points and relatable challenges.

For example, if you run a business in eldercare, you could share the joys and struggles you experienced when you worked as an elderly caregiver before becoming a business

When telling your story, you’ll want your persona to come alive—so use language that will click with your audience and avoid overselling your products or service. The key is to ensure you come off genuine and that you connect with them on both an emotional and personal level.

And if you’re struggling to fuel your storytelling, start by leveraging customer comments, reviews, and testimonials to visualize your brand from their perspective. Similarly, if you don’t have a relevant personal story to share, you can interview someone who does and have their experience form the basis of your storytelling.

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Content Idea Generation – Tip #4: Write About Emerging Technological Trends

Constantly evolving and ubiquitous across most industries, technology is always a hot topic to cover. But digital trends come and go, so writing content of value not only requires staying up-to-date with the latest trends but also knowing when you might be able to capture the most search demand.

Think critically about how the latest tech trends could influence your products, service, and/or industry in general. For example, given the recently popular rhetoric about how the metaverse might reshape the future of video gaming, it would be beneficial for brands in the gaming industry to create content around the topic and be part of that discourse.

Content Idea Generation – Tip #5: Use Forums to Inspire Content

If used correctly, online forums can be invaluable for learning what your target audience is interested in and help you keep up with the “talk of the town”. Reddit and Quora are ideal for most topics, but more importantly, ensure you go where your audience hangs out.

For example, if your main target audience is video gamers, you may want to look at what users are talking about on specialized forums like the Steam community or on Facebook interest groups.

***

Finding relevant topics to inform your content marketing is straightforward enough if you know where to look and are adept at creating content out of it that will resonate with your own audience. With the above tips in mind, it’s time to hit the ground running!

But remember to keep your content marketing goals in mind when applying these tips—creating content just for the sake of it will not help you achieve them. Once you do this, you will have a better idea of how to collate your content to produce the results you desire.

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